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CASE STUDY: Century Express digitises operations with FarEye

by ASC Staff on Jul 26, 2017


Applying FarEye’s cutting-edge technology lead to a shorter delivery cycle across last mile and first-mile delivery, real-time collaboration between the delivery force and the operational managers and they gained visibility and insights into the logistics operations.
Applying FarEye’s cutting-edge technology lead to a shorter delivery cycle across last mile and first-mile delivery, real-time collaboration between the delivery force and the operational managers and they gained visibility and insights into the logistics operations.

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Century Express’ partnership with FarEye’s mobility solution helped the company reduce the admin work, increase first time delivery attempts and reduce carbon footprints, according to a case study shared exclusively with Arabian Supply Chain.com

Century Express was looking for the right technology partner to provide frictionless customer experience by automating its logistics operations. They turned to FarEye, a leading global logistics management solution to digitise their operations and enhance the customer experience.

The solution helped Century Express in shortening the delivery cycle by reducing paper usage, gaining visibility into the operations and driving employee productivity. Najeeb M. Kabeer, managing director of Century Express, says this initial partnership is the first step in a broader collaboration.

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“We have chosen FarEye as a partner-of our-choice in order to quicken the turnaround response and enable collaboration with the delivery personnel, all in real-time,” he explains. “In future, we wish to strengthen our relationship in terms of technology to add more value to our service customer’s satisfaction.”

Century Express needed a flexible, scalable and future-oriented solution as they were facing a lack of real time visibility into the logistics operations, excessive usage of paper which resulted in heavier carbon footprints and a gap in customer experience.

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