ArabianSupplyChain.com looks at the hottest aviation topics to know for the year ahead.
Mobile technology The capabilities to plan itineraries, track flights, receive travel alerts and serve as a boarding pass is making mobile devices indispensable to travellers. “SITA research shows that 80% of airlines are planning to offer mobile check-in capability by 2012,” explains SITA regional director Jihad Boueri. “Not one airport has deployed all these technologies yet, but we’re getting there.”
Whole body image scanners Checking through security is set to be a revealing experience in 2010, with the rollout of whole body image scanners that can see beneath clothing. The technology will replace traditional x-ray machines, and it is currently being tested at certain airports around the world. The whole body image scan is expected to become standard at some airports, although it has faced harsh criticism for being an invasion of privacy.
Travel-centric buying The demand for managed travel programmes that revolve around the entire lifecycle of reservation, rather than just the purchase of travel is set to soar. Labeled as travel-centric buying, travel employees can be kept informed about a guest’s plans pre-trip, including their profile, preferences, historical behaviour and situational circumstances.
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